This Privacy Policy explains how 92co collects, uses, stores, and protects the personal information of players who register and use our online casino and sports betting platform. We are committed to handling your data responsibly, in accordance with the requirements of our international gaming license and applicable data protection standards.
At a Glance
Below is a plain-language summary of our core privacy commitments. The full legal detail follows in the policy sections beneath.
We collect only the information necessary to operate your account, verify your identity under KYC requirements, process payments, and comply with our licensing obligations. We do not collect data we have no reason to hold.
All data is encrypted in transit using SSL and at rest using industry-standard encryption protocols. Access to personal data within 92co is restricted to staff who need it to perform their role. We conduct regular security reviews.
92co does not sell personal data. We share information only with payment processors, identity verification providers, regulatory authorities where legally required, and fraud prevention services — all under strict data handling agreements.
You have the right to access the personal data 92co holds about you, request corrections, ask for deletion where legally permissible, and object to certain types of processing. Contact our support team to exercise any of these rights.
We use cookies to keep your session active, remember your preferences, and analyse platform usage. You can control non-essential cookies through your browser settings. Essential cookies cannot be disabled as they are required for the platform to function.
We will only send you promotional emails or messages if you have opted in to receive them. You can withdraw consent and unsubscribe at any time from your account settings or by contacting our support team directly.
This Privacy Policy applies to 92co, an internationally licensed online casino and sports betting platform accessible at 92co.bet. References to "92co", "we", "us", or "our" in this document refer to the operator of the 92co platform and its licensed subsidiaries responsible for processing player data.
92co operates under an international gaming license. As a condition of that license, we are required to maintain robust data protection practices, conduct Know Your Customer (KYC) verification on all registered players, and comply with applicable anti-money laundering (AML) obligations. These requirements directly inform how and why we collect personal data.
This policy applies to all users who visit 92co.bet, create an account, deposit funds, participate in games, place sports bets, or interact with 92co's customer support team — including players accessing the platform from Pakistan and other permitted jurisdictions.
92co collects personal information through several channels: when you register an account, when you use the platform, when you contact support, and automatically through your device and browser as you navigate the site. We collect only what is reasonably necessary for the purposes described in this policy.
When you create a 92co account, we collect:
As required by our international gaming license, all players must complete KYC verification before making withdrawals or accessing certain features. KYC documents we may request include:
KYC documents are processed securely and retained only for as long as required under our licensing and AML obligations. They are not used for any purpose beyond identity verification and regulatory compliance.
We record all financial transactions associated with your account, including:
Full payment card or bank account numbers are never stored on 92co's servers. Payment processing is handled by certified third-party payment providers who maintain their own PCI-DSS compliant infrastructure.
We maintain records of your gaming and betting activity on the platform, including games played, wagers placed, results, session duration, and responsible gaming interactions (such as deposit limit settings or self-exclusion requests). This data is used for account management, dispute resolution, regulatory reporting, and to deliver responsible gaming interventions where appropriate.
When you access 92co.bet, we automatically collect certain technical information:
If you contact 92co via email or live chat, we retain records of those communications to resolve your query, train our support team, and maintain an audit trail of player interactions. This includes timestamps, the content of your messages, and any supporting documents you share with us.
92co uses the personal information we collect for the following purposes:
92co processes your personal data on the following legal grounds, consistent with internationally recognised data protection principles:
92co shares personal data only where necessary and only with parties who are contractually bound to handle it in accordance with applicable data protection standards. The categories of recipients are as follows:
To process deposits and withdrawals, we share necessary financial and identity data with our payment processing partners, including those facilitating JazzCash, EasyPaisa, and Pakistani bank transfers. These providers process data solely to execute transactions on your behalf.
We use certified third-party KYC and identity verification services to validate the documents you submit during account verification. These providers act as data processors under our instruction and are not permitted to use your data for their own purposes.
As a licensed gaming operator, 92co may be legally required to disclose player data to our licensing authority, financial intelligence units, or law enforcement agencies. Such disclosures are made only where legally mandated and are subject to appropriate safeguards wherever possible.
We share data with fraud prevention and anti-money laundering screening services to protect the platform and its players. Information shared in this context may be retained by those services and used to assess risk on other platforms they serve, in accordance with their own privacy policies.
92co uses third-party cloud infrastructure, analytics, and platform technology providers. These parties may process personal data in the course of providing their services to us. All such providers are engaged under data processing agreements that restrict how they may use your information.
92co retains personal data for as long as is necessary to fulfil the purposes described in this policy, or as required by our licensing authority and applicable law. Specific retention periods include:
When personal data is no longer required and no legal obligation requires us to retain it, we securely delete or anonymise it so that it can no longer be attributed to you.
92co.bet uses cookies and similar technologies to operate the platform, remember your preferences, and understand how players use the site. The categories of cookies we use are:
These cookies are strictly necessary for the platform to function. They maintain your login session, protect against cross-site request forgery, and enable core features like account balance display and game loading. Essential cookies cannot be disabled without breaking the platform's functionality.
Functional cookies remember your preferences — such as your preferred language, display settings, and responsible gaming reminder configurations — so you do not need to re-enter them on each visit.
We use analytics tools to understand how players navigate 92co.bet, which pages are most visited, and where technical issues occur. This data is aggregated and does not identify you individually. Analytics cookies help us improve the platform over time.
You can control and delete non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies from specific sites. Note that disabling certain cookies may affect your ability to use some features of the 92co platform correctly.
92co implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
While we take all reasonable precautions, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 92co will notify you and the relevant authorities in accordance with our legal obligations.
As an internationally licensed operator, 92co may transfer your personal data to servers or service providers located outside Pakistan. Where such transfers occur, we ensure appropriate safeguards are in place to maintain a level of data protection consistent with the standards described in this policy.
Safeguards for international transfers may include contractual clauses requiring the recipient to protect your data to an equivalent standard, or reliance on adequacy determinations where applicable. By creating a 92co account and accepting this Privacy Policy, you acknowledge that your data may be transferred, stored, and processed in jurisdictions outside Pakistan.
Subject to applicable law and our licensing obligations, you have the following rights in respect of the personal data 92co holds about you:
To exercise any of these rights, contact the 92co support team. We will acknowledge your request within a reasonable timeframe and respond fully within the period required under applicable law. Some requests may require identity verification before we can proceed. Note that certain rights may be limited where we are legally required to retain or process data — for example, under AML or gaming license obligations.
92co is strictly an adults-only platform. Registration, play, and use of any feature on 92co.bet is permitted only for individuals aged 21 years or older. We do not knowingly collect personal data from anyone under the age of 21.
All new accounts are subject to age verification as part of our KYC process. If we discover that a player has provided false information about their age and is under 21, the account will be immediately suspended, any funds held will be dealt with in accordance with our Terms & Conditions, and the matter may be reported to our licensing authority.
92co reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or regulatory guidance. When we make material changes, we will notify registered players by email and display a prominent notice on 92co.bet for a reasonable period following the update.
The effective date at the top of this policy reflects the date on which the current version came into force. Continued use of the 92co platform after the effective date of a revised policy constitutes your acknowledgment of the updated terms. We encourage you to review this policy periodically.
If you have questions, concerns, or requests relating to this Privacy Policy or the way 92co handles your personal data, please contact our support team:
We aim to respond to all privacy-related queries within a reasonable timeframe. Where your request concerns a formal exercise of data rights, we will respond within the period required under applicable law.
Log in to your 92co account to manage your privacy settings, review your data, or update your responsible gaming preferences — all in one place.